Refund Policy

Payments for PlaylistSwap Pro are processed by Paddle.com, our Merchant of Record. Paddle handles all refunds and sends the money back to your original payment method.

Try before you pay

Every account starts on the free plan for 30 days with every feature included, so you can test PlaylistSwap fully before you subscribe.

14-day money-back guarantee

If you are not happy with Pro, you can ask for a full refund within 14 days of your first payment, no questions asked. Your account then returns to the free plan.

Renewals

Pro renews automatically every month. You can cancel at any time via Billing → Manage subscription; Pro stays active until the end of the period you already paid for, and you will not be charged again. We do not give partial refunds for the remaining days of a month, except where the law requires it or where the Service was unavailable for a significant part of that month through our fault.

How to request a refund

Email support@playlistswap.app from the email address of your PlaylistSwap account, or contact Paddle directly via paddle.net. Approved refunds usually reach your account within 5–10 business days, depending on your bank.

Your legal rights

This policy does not limit any rights you have under the consumer law of your country. See also our terms of service.